Privacy policy

Oak Pulse Stationery ("we") operates oak-pulse.homes and a retail shop at 3 Station Road, Helsinki, Finland. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Finnish data protection legislation.

We collect data you provide when contacting us by email, phone, or the website form: name if given, email address, message content, and order-related details. We use this information to respond to inquiries, fulfil orders, maintain customer records, and improve our services. Legal bases include contract performance, legitimate interest in operating a stationery shop, and consent where required for optional cookies.

We retain correspondence and order records for as long as needed for accounting and customer service, then delete or anonymize them. Payment data is handled by our payment service provider when you purchase in store; we do not store full card numbers on this website.

We may use processors for email hosting and website analytics if you opt in. Processors act only on our instructions and under data processing agreements. We do not sell personal data to third parties.

You have rights to access, rectify, erase, restrict, or object to processing, and to data portability where applicable. You may withdraw consent for optional cookies at any time via the cookie banner or browser settings. To exercise rights, contact [email protected] or write to Oak Pulse Stationery, 3 Station Road, Helsinki, Finland.

If you believe we have not handled your data properly, you may lodge a complaint with the Office of the Data Protection Ombudsman (Tietosuojavaltuutettu) in Finland.

We may update this policy; the current version is effective August 2026.